Quality Survey Results
The family caregiver survey asks family members or friends about the patient’s hospice experience and if they would recommend that hospice to someone else. The survey ratings can be used to compare hospices using a 5-star scale, with more stars indicating better quality care.
You can compare hospices in your area using Medicare’s Hospice Compare tool.
Source: Centers for Medicare & Medicaid Services Hospice Compare
%
Willing to recommend this hospice
National Avg. 84%
Colorado Avg. 83%
%
Communication with family
National Avg. 81%
Colorado Avg. 79%
%
Treating patient with respect
National Avg. 91%
Colorado Avg. 90%
%
Getting timely help
National Avg. 77%
Colorado Avg. 75%
%
Emotional and spiritual support
National Avg. 90%
Colorado Avg. 90%
%
Help for pain and symptoms
National Avg. 74%
Colorado Avg. 72%
%
Rating of this hospice
National Avg. 81%
Colorado Avg. 80%
%
Training family to care for patient
National Avg. 75%
Colorado Avg. 74%
2024 Hospice CAHPS Honors Award
HCAHPS Honors acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures from April 2023 through March 2024. HCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the rated questions.
Community Awards
The votes are in! Thank you to our communities for voting us “Best of…”
HopeWest
Best of the West 2024
1st Best Nonprofit
1st Best Volunteer Group
1st Best In-Home Health Care
1st Best Local Fundraising Event, HopeWest Holiday Show
Best of Delta County 2024
Best Nonprofit
Best Place to Work
Beacon Best Awards 2023
Best Place to Volunteer, Montrose & Delta
Montrose Best of the Valley 2022
1st Best Nonprofit
Heirlooms for Hospice
Best of the West 2024
1st Best Thrift Store
2nd Best Downtown Store
2nd Best Antique Store
Best of Delta County 2024
Best Consignment Store
Best Customer Service
Best Furniture Store
Beacon Best Awards 2023
Best Place to Buy Gifts, Montrose
Best Resale/Thrift Store, Delta
Montrose Best of the Valley 2022
1st Best Thrift Store
Spoons bistro & bakery
Best of the West 2024
2nd Best Outdoor Dining
3rd Best Breakfast & Brunch
Beacon Best Awards 2022
Best Restaurant