The Power of Trust…

Awards & Thank Yous

It all begins with a commitment to excellence. We focus on taking care of our community and strive to provide hope and healing to anyone in need. Because of this level of dedication, we are leaders in our state and the nation. Our people and our work have received numerous distinctions.

Notes from Grateful Families

Quality Survey Results

HopeWest Awards

HopeWest Staff Awards

The Power of Trust…

Thank You Notes & Awards

It all begins with a commitment to excellence. We focus on taking care of our community and strive to provide hope and healing to anyone in need. Because of this level of dedication, we are leaders in our state and the nation. Our people and our work have received numerous distinctions.

Notes from Grateful Families 

Quality Survey Results 

HopeWest Awards 

HopeWest Staff Awards 

Notes from grateful families we are privileged to serve…

Notes from grateful families we are privileged to serve…

“Our hospice team, the entire team, was the most caring and thoughtful group of people I have ever known. Their care was over the top wonderful. They became like family to all of us. There are no words to express our gratitude toward every member of the team. Love every one of them as if they were part of our family.” -Becky W.

“To all the special people at HopeWest who were in and out of our home offering help in many forms, kindness, and comfort: you all made a very difficult time bearable for me and my family. Thank you all for being the special, caring and loving people that you are. You make the world a better place.” – Bill L.

“The words haven’t been invented yet as to how grateful I am to HopeWest, both the home care team and those at the Care Center. Our main nurse Raelynn was the best. She was very compassionate, caring, and helpful in training me to help take care of my mom. She was/is amazing. The ladies and all the people at the Care Center are gifts from heaven. Thank you all!” – Sarah C.

Quality Survey Results

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey was designed to measure and assess the experiences of patients as well as the experiences of their primary caregivers.

%

Willing to recommend this hospice

National Average 86%

%

Hospice received a rating of 9/10 or 10/10

National Average 85%

%

Emotional and spiritual support

National Average 93%

%

Patients visited by a nurse or physician in the last three days of life

National Average 87%

HopeWest Awards

Quality Care & Innovation

See Awards

• National Quality Recognition (2016)

• Colorado Hospice & Palliative Care Organization’s President’s Award for Advancement of Quality and Access in Colorado (2016)

• Deyta Quality Award (2016)

• Colorado Center for Hospice — Outstanding Achievement Award (2012)

• American Hospital Association Circle of Life Honoree (2010)

• Dalby/Wendland & Co Achievement Award (2009)

• Award for Outstanding Achievement — Colorado Center for Hospice & Palliative Care (2008)

• American Hospital Association Circle of Life Honoree (2004)

Community Involvement

See Awards

• United Way Mary J. Nelson Inspirational Award (2019-2020)
For exemplary community leadership and a high standard of service to clients.

• United Way Spirit of Giving Award (2018 – 2019)
Recognizing the company that exemplifies the spirit of United Way in its corporate philanthropy throughout the year.

• United Way Raul Ramos Award (2017 – 2018)
Recognizing the workplace coordinator that provided exemplary leadership within their company’s employee United Way fundraising campaign that produced a significant increase in donations.

• United Way Edison Award (2015 – 2016)
Recognizing innovative United Way fundraising campaign techniques.

• United Way Ingenuity Award (2012 – 2013)

• Historic Preservation Award for Renovation of Miller Homestead (2008)

Human Resources

See Awards

• Modern Healthcare Best Places to Work (2015 – 2017)

• Modern Healthcare Best Places to Work (2015 – 2016)

• Top Company Award Finalist — Colorado Biz Magazine (2015 – 2016)

• Best Company to Work for in Colorado (2011 – 2014)

• Diversity Champion Award — CO Society for Human Resources Management (2013)

The votes are in! Thank you to our communities for voting us “Best of…” in 2020.

HOPEWEST

Best of the West
1st Best In-Home Health Care
1st Best Volunteer Group
2nd Best Nonprofit

Beacon Best Awards
Best Place to Volunteer, Mesa County

Best of Delta County
1st Best Nonprofit
1st Best Staffing

Heirlooms for Hospice

Best of the West
1st Best Thrift Store
1st Best Consignment Store
2nd Best Downtown Store
2nd Best Antique Store

Beacon Best Awards
Best Place to Volunteer, Delta
Secondhand Store, Montrose

Best of Delta County
1st Best Consignment Shop
2nd Best Clothing Store
2nd Best Furniture Store

Montrose Best of the Valley
1st Best Consignment Shop

Spoons Bistro & bakery

Best of the West
3rd Best Brunch

Beacon Best Awards
Best Dessert

HopeWest Staff Awards

Nightingale Luminary

Susie Bevan, Program Director of Plateau Valley & DeBeque

Susie received the esteemed Nightingale Award, Colorado’s highest honor for nurses. The Nightingale Awards for Excellence in Human Caring was founded in 1985 to honor Colorado nurses who best exemplify the philosophy and practice of Florence Nightingale. Susie was selected from hundreds of outstanding nominees, 41 of which were recognized as Colorado Nightingale Luminaries for Excellence in Human Caring and only 6 received the highest honor as Nightingales at the 2016 Nightingale Luminary Awards Banquet in Denver held May 7, 2016.

Leadership in an Administrator, Educator, Researcher or other Non-Traditional Practice Role is the category Bevan was nominated. She has been a nurse for 14 years and works at HopeWest as the Program Director of Plateau Valley & DeBeque. “Susie is a magnetic leader,” said Christy Whitney Borchard, President & CEO of HopeWest. “She inspires others to be passionate in their work and encourages nurse managers to develop their own leadership skills.” Susie is known throughout HopeWest for her creative approaches to problem solving. Because of her leadership, nurses at HopeWest say they feel they can truly practice the art of nursing. “We are so proud to have someone as talented and creative as Susie as part of our leadership team at HopeWest,” added Borchard.

Thank you for being such an incredible leader at HopeWest and in our community!

Nightingale Luminary

Beth Brown, Director of Palliative Care

Beth was named a Nightingale Luminary at the Nightingale Western Colorado annual banquet. She was recognized as a leader who advocates for nurses and others. Her contributions as Clinical Educator, African Partnership committee member and fundraiser, and HopeWest We Honors Veterans committee leader were examples cited during the presentation.

Volunteers are the Foundation of Hospice Award

Deanna Wright, Teen Volunteer

Deanna was honored with the 2012 Volunteers are the Foundation of Hospice Award for Teen Service at the National Hospice and Palliative Care Organization’s annual conference. Deanna was recognized for the significant impact she has made on the lives of children and teens in the Grand Valley. Deanna has been a dedicated volunteer for 6 years, contributing over 600 hours of service through various programs offered at Hospice.

Dr. Bruce Wilson Memorial Award

Christy Whitney Borchard, President and CEO

Christy Whitney Borchard, HopeWest President & CEO, was honored at a Rocky Mountain Health Plans Banquet and presented with the Dr. Bruce Wilson Memorial Award! This prestigious award recognizes an individual who makes a difference in the lives of many through exemplary community service and who is grounded in the belief that every individual should be treated with dignity and respect. Congratulations Christy – well deserved!

Colorado Center for Hospice & Palliative Care (COCHPC) President’s Award

Terri Walter, Senior Vice President

Annually, COCHPC may present one President’s Award for any person, program or organization working inside or outside of hospice and palliative care who advances quality and access to palliative care and hospice services for all Coloradans. This award is given solely at the Center Board President’s discretion. Emphasized at the award ceremony was Terri’s years of service on the Board of Directors, participation with various committees and her work with the rewriting of the state hospice regulations over a three year period. Also mentioned were Terri’s efforts in planning COCHPC conferences and promoting advanced care planning statewide.

Grand Junction Chamber of Commerce Community Visionary Award

Christy Whitney Borchard, President and CEO

Christy was presented with the Community Visionary Award at the Grand Junction Chamber banquet in February 2015. Congratulations! Christy was recognized for all her amazing work and vision with HopeWest as well as her contributions to the community. We are very proud to have her as HopeWest’s leader!