COVID-19 Response & Information

HopeWest hospice care and grief support comes to you 

HopeWest is continuing to provide compassionate hospice care amid the ongoing COVID-19 pandemic sweeping the country. We have made all the necessary adaptations of programs and care delivery protocols to assure safe practice for all staff and all patients.

Right now, more than ever we want people to know we are open and can respond quickly to assist patients with enrolling in hospice care.

Often people wait to see their doctor to get a referral to hospice. We want people to know we can come to them. All you need to do is call (970) 241-2212.

Our “access team” is prepared to respond to any call for information regarding hospice care. They can make a visit to the home of the patient and assess whether hospice or one of HopeWest’s other programs can be of assistance. If they feel hospice is the best course, they will reach out to the person’s health care provider for a formal referral.

The Ferris Hospice Care Center in Grand Junction continues to provide care when it is difficult to care for a hospice patient at home, or a patient needs symptom management and wants to avoid hospitalization. All safety protocols are in place and the staff are outfitted with personal protective equipment. All visitors, staff and vendors are screened prior to entry, according to current guidelines.

HopeWest is still responding to patient/family needs 24 hours a day, seven days a week. The team of nurses, physicians, counselors, social workers, certified nursing assistants are still delivering care. Patients and families are all called prior to visiting to check for any symptoms the staff needs to prepare for.

Steps we are taking to keep you safe

As things change with the Coronavirus (COVID-19) situation, we have implemented additional measures at the Ferris Hospice Care Center, administrative offices in all locations, Heirlooms for Hospice stores, Artful Cup, and Spoons bistro & bakery to protect the health of everyone we serve.

  • We are actively monitoring updates and guidance from the CDC, state and local health departments.
  • We are asking all visitors and staff who enter our office locations and the Ferris Hospice Care Center to “self-screen” and NOT enter if having any symptoms of COVID or if recently tested positive for COVID.
  • As of June 10, 2022, we are again asking all visitors to the patient care unit to wear a mask. This is in accordance with a Colorado Public Health Order. Additional protective equipment is available upon request (eye protection, gown, & gloves).
  • Our patient care staff are wearing masks in patient care settings and are routinely tested for COVID. We are also able to test patients and family members when appropriate.
  • Staff are encouraged to stay home with any symptoms suggestive of COVID until a negative test is received.
  • We have procedures in place should a patient and/or visitor present with symptoms.

Our priority is safety and helping prevent any further spread of the COVID-19. If you have any questions, please reach out and call (970) 241-2212.

Donations to support the efforts of our care teams are more critical now than ever. Many of our sources of fundraising revenue have been seriously impacted. We understand everyone is in an uncertain place, but if you have the ability to make a donation, please click here or call Deb Horwitz, our VP of Development at (970) 250-9955.

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